I’M LLOYD AREL

SEPRADO,

AT YOUR SERVICE!

GoHighLevel Specialist | Customer Support |

Administrative Support | Technical Virtual Assistant

I’M LLOYD AREL

SEPRADO,

AT YOUR SERVICE!

GoHighLevel Specialist | Customer Support |

Administrative Support | Technical Virtual Assistant

About Me

I believe great business support isn't just about completing tasks it's about creating systems that save time and improve the customer experience.

My background in customer support, administrative coordination, and technical documentation allows me to provide organized, detail-oriented support that helps businesses operate more efficiently. I'm also continuously developing my GoHighLevel CRM skills to build smarter workflows and support business growth through automation.

Whether you need reliable customer communication, organized administration, or CRM assistance, I'm committed to delivering professional, dependable results.

About Me ━━━━━━━━

I believe great business support isn't just about completing tasks it's about creating systems that save time and improve the customer experience.

My background in customer support, administrative coordination, and technical documentation allows me to provide organized, detail-oriented support that helps businesses operate more efficiently. I'm also continuously developing my GoHighLevel CRM skills to build smarter workflows and support business growth through automation.

Whether you need reliable customer communication, organized administration, or CRM assistance, I'm committed to delivering professional, dependable results.

WHAT I'M OFFERING

Helping businesses save time, improve customer communication,
and streamline daily operations.

WHAT I'M OFFERING ━━━

Helping businesses save time, improve customer communication, and streamline daily operations.

Professional Background

Funnel creation (2026)

Built and optimized sales funnels using GoHighLevel for hands-on portfolio projects.
Designed landing pages, lead capture forms, automation workflows, and follow-up sequences.
Configured pipelines, contact management, and CRM workflows to support lead generation.

Website design (2026)

Designed responsive, user-friendly websites using GoHighLevel's website builder.
Created clean, modern layouts with a focus on user experience and conversion optimization.
Customized pages, forms, calendars, and navigation to support business branding and customer engagement.

Customer Support (2025 – 2026)

Delivered professional live chat support, administrative assistance, documentation management, and customer service.
Experienced in data entry, CRM updates, workflow organization, and maintaining accurate business records.
Strong written communication, problem-solving, and multitasking skills developed in fast-paced support environments.

Engineering Support (2025 – Present)

Created accurate 2D and 3D technical drawings using AutoCAD and SketchUp for residential and construction projects.
Managed project documentation, material take-offs, drawing revisions, and digital file organization to support project execution.
Coordinated project requirements and applied strong analytical, organizational, and problem-solving skills to maintain accurate documentation and efficient workflows.

Professional Background

Funnel creation (2026)

Built and optimized sales funnels using GoHighLevel for hands-on portfolio projects.
Designed landing pages, lead capture forms, automation workflows, and follow-up sequences.
Configured pipelines, contact management, and CRM workflows to support lead generation.

Website design (2026)

Designed responsive, user-friendly websites using GoHighLevel's website builder.
Created clean, modern layouts with a focus on user experience and conversion optimization.
Customized pages, forms, calendars, and navigation to support business branding and customer engagement.

Customer Support (2025 – 2026)

Delivered professional live chat support, administrative assistance, documentation management, and customer service.
Experienced in data entry, CRM updates, workflow organization, and maintaining accurate business records.
Strong written communication, problem-solving, and multitasking skills developed in fast-paced support environments.

Engineering Support (2025 – Present)

Created accurate 2D and 3D technical drawings using AutoCAD and SketchUp for residential and construction projects.
Managed project documentation, material take-offs, drawing revisions, and digital file organization to support project execution.
Coordinated project requirements and applied strong analytical, organizational, and problem-solving skills to maintain accurate documentation and efficient workflows.

Technical & Creative Skills

GoHighLevel CRM

Website and funnel
creation

Workflow automation and
pipeline management

Contact management,
forms, and calendar setup

Customer Support

Live chat and email
support

Customer inquiry and
account management

Documentation and issue
resolution

Administrative Support

Data entry and CRM
updates

Email, calendar, and file
management

Documentation and
workflow organization

Website Design

Responsive GoHighLevel
websites

Landing pages for lead
generation

User-friendly and
conversion-focused
layouts

Technical &
Engineering Support

AutoCAD drafting and
SketchUp modeling

Technical documentation
and material take-offs

Project coordination and
digital file management

Virtual Assistant
Support

Email, calendar, and inbox
management

Data entry, CRM updates,
and file organization

Internet research and
administrative support

Technical & Creative Skills

GoHighLevel CRM

Website and funnel creation

Workflow automation and pipeline management

Contact management, forms, and calendar setup

Customer Support

Live chat and email support

Customer inquiry and account management

Documentation and issue resolution

Administrative Support

Data entry and CRM updates

Email, calendar, and file management

Documentation and workflow organization

Website Design

Responsive GoHighLevel websites

Landing pages for lead generation

User-friendly and conversion-focused layouts

Technical & Engineering Support

AutoCAD drafting and SketchUp modeling

Technical documentation and material take-offs

Project coordination and digital file management

Virtual Assistant Support

Email, calendar, and inbox management

Data entry, CRM updates, and file organization

Internet research and administrative support

TOOLS ━━━━━━━━━━━

Tools I Work With

SERVICES

⚙ CRM & GoHighLevel Support

Keeping your CRM organized through contact management, pipeline maintenance, and calendar coordination.

📁 Administrative Support

Organizing documents, managing schedules, handling data entry, and supporting daily business operations with accuracy.

📞 Customer Support

Delivering professional live chat and email support to improve customer satisfaction and strengthen client relationships.

📊 Productivity Tools

Using Google Workspace and Microsoft Office to streamline communication, documentation,

and reporting.

📐Technical Drafting

My background in Civil Engineering allows me to provide technical support for businesses that require drafting, documentation, and project coordination.

✓ AutoCAD Drafting

✓ SketchUp Modeling

✓ Construction Documentation

✓ Technical Reports

✓ Project Coordination

SERVICES ━━━━━━━━━

📞 Customer Support

Delivering professional live chat and email support to improve customer satisfaction and strengthen client relationships.

📁 Administrative Support

Organizing documents, managing schedules, handling data entry, and supporting daily business operations with accuracy.

⚙ CRM & GoHighLevel Support

Keeping your CRM organized through contact management, pipeline maintenance, and calendar coordination.

📊 Productivity Tools

Using Google Workspace and Microsoft Office to streamline communication, documentation, and reporting.

📐Technical Drafting

✓ AutoCAD Drafting

✓ SketchUp Modeling

✓ Construction Documentation

✓ Technical Reports

✓ Project Coordination

My background in Civil Engineering allows me to provide technical support for businesses that require drafting, documentation, and project coordination.

Website and Automations

WEBSITE

01

Background

DriveSure Insurance is a conceptual auto insurance website created to showcase my GoHighLevel web design skills. The goal was to build a modern, trustworthy, and user-friendly experience.

02

Solution

I designed a responsive website with dedicated coverage pages, clear calls-to-action, contact forms, FAQs, and an AI-powered chatbot to improve customer support and user engagement.

Sample Automations

I specialize in building GoHighLevel automations that streamline lead generation, CRM management, and customer communication. My experience includes creating automated lead capture workflows, sales pipeline automations, customer tagging systems, abandoned cart recovery sequences, opportunity management, internal notifications, and post-purchase email campaigns. I build reliable workflows using triggers, conditions, wait steps, and CRM updates to reduce manual work and improve business efficiency.

Website and Automations

01 Background

DriveSure Insurance is a conceptual auto insurance website created to showcase my GoHighLevel web design skills. The goal was to build a modern, trustworthy, and user-friendly experience.

02 Solution

I designed a responsive website with dedicated coverage pages, clear calls-to-action, contact forms, FAQs, and an AI-powered chatbot to improve customer support and user engagement.

WEBSITE

Sample Automations

I specialize in building GoHighLevel automations that streamline lead generation, CRM management, and customer communication. My experience includes creating automated lead capture workflows, sales pipeline automations, customer tagging systems, abandoned cart recovery sequences, opportunity management, internal notifications, and post-purchase email campaigns. I build reliable workflows using triggers, conditions, wait steps, and CRM updates to reduce manual work and improve business efficiency.